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Coach Quack / Privacy policy

Privacy policy

How Coach Quack and this website handle data.

1. Operator and scope

Coach Quack is a fitness app operated by codle. This privacy policy applies to its iPhone and Apple Watch versions and this website, which provides support and privacy information for the app. It does not apply to an Android version.

Effective date: To be confirmed before launch
Last updated: 2026-11-07

App names by language: 꽥꽥코치 / Coach Quack / ガーガーコーチ / 嘎嘎教练 / 嘎嘎教練 / Coach Cuac

2. Health and location data and purposes

On iPhone, the app imports running and cycling workouts from Apple Health with your permission. It processes workout type, start date and time, active duration, distance, record identifiers and source, and GPS routes. Routes may include coordinates, elapsed times and location accuracy. This information is used to display records and trends, create courses, race against past workouts, and calculate progress and coach mission progress.

On Apple Watch, the app requests read and write access to workouts, workout routes, walking and running distance, cycling distance, heart rate and active energy to measure workouts and save them to Apple Health. Heart rate is used for live display during workouts, and workout data is processed through Apple Health workout collection. Precise location is used during outdoor workouts to record routes and detect departures from a course. Indoor running does not record a GPS route.

You can change or revoke health and location permissions in device settings. Without Health read access, the app cannot import the corresponding records. Without workout saving permission, a Watch workout cannot start. Outdoor Watch workouts require precise location access. The app has no advertising SDK and does not sell health or location data or use it for advertising targeting.

3. On-device storage and paired devices

There is no app account or operator server for workout or health data. Workout records, courses, ghost data, settings and coach mission progress are stored on your devices. Records, courses and settings are transferred between your paired iPhone and Apple Watch. Watch workout outbox files may remain until the iPhone confirms that they have been saved.

The dedicated folders for app workout and route records use operating-system file protection and are configured to be excluded from device backups. Sync and backup of Apple Health originals follow Apple and your settings. Reinstallation does not guarantee restoration of all courses, settings or ghost data.

Your workout reminder days, times and coach settings are stored on the device to schedule local notifications, without sending them to an operator server for this purpose. Turn reminders off in the app or change notification permissions in device settings.

4. Purchases

Monthly coach subscriptions, lifetime access purchases and purchase restoration are handled through the Apple App Store and StoreKit. The app uses product identifiers, transaction verification results and status, entitlement status and verification time to check and restore access to paid features. The operator does not receive payment card or bank details and does not use a separate purchase verification server. Apple policies apply to payment processing and purchase records held by Apple.

5. Retention and deletion

Workout records, courses and settings are kept on your devices until you remove them using the features below or uninstall the app. Each feature has a different scope:

  • Turn off Health history import: Stops further imports from Apple Health. It does not delete existing records. Watch workout sync between devices operates separately.
  • Delete an individual workout: Removes that workout from the iPhone app. Record identifiers are retained to prevent reimporting the same workout. Courses already created from it and copies on Watch are not removed by this action.
  • Archive a course: Hides the course from the list without deleting its coordinates. Course data remains until you erase app data.
  • Erase app data: Resets workout records, courses and app settings on iPhone and sends an erase request to Watch. Some device settings, such as language, and purchase entitlements may be retained or checked again. Connectivity can delay Watch erasure. If a Watch workout is active, you may need to finish it and request erasure again.

Uninstalling only the iPhone app does not also erase Watch copies. In-app deletion or uninstallation does not delete Apple Health originals, App Store purchase history or shared files. Manage Health originals in Apple Health and external copies on the relevant device or service. Section 8 describes retention and deletion of support information.

6. File import and sharing

The app uses the course name and route coordinates in a GPX file you select to register a course. Temporary import copies are deleted after processing, and temporary export files are deleted when the sharing operation ends. This does not delete your original file, the registered course or copies delivered to a sharing destination.

Exported GPX contains precise course coordinates and may reveal your home or start and finish points. Review it before sharing. Files are delivered to the app or service you select; the destination policies apply to retention, use and deletion of those copies.

7. Website and automatically processed information

This website does not request health or location permissions. Support messages are sent through the email app you choose. This website does not accept message submissions or workout record uploads.

The site code includes no ad pixels, analytics SDKs, external fonts, session recording or analytics cookies. Access information processed for web hosting is covered separately.

Hosting provider and website request information: This website uses Cloudflare Pages, operated by Cloudflare, Inc. When you visit, Cloudflare may process request information such as your IP address, the requested URL, and the time of access to deliver and secure the site.

8. Support information and deletion

When you email support, we use your sender email address and display name, message, sent and received times, and attachments you choose to provide to receive and answer your request and provide follow-up support. Contact is optional; you can use the app without contacting support. Health records, precise routes and payment card details are not required. Without a reply email address, an individual response may not be possible.

Support emails and attachments are retained for six months after the request is resolved to provide replies and follow-up support, then deleted.

A request is resolved when the reply and necessary follow-up support are complete. At the end of the retention period, related received and sent messages and attachments are deleted, Trash is emptied, and any separately downloaded support copies are also deleted. The email provider policies apply to its own backups and deletion processes.

9. External services, processors and international transfers

Apple provides Health storage and sync and App Store payment processing, subject to your settings and the Apple Privacy Policy. Maps on iPhone and Apple Watch use Apple Maps (MapKit). When map data is loaded, Apple may process request information such as the map area displayed. See Apple Maps & Privacy for details.

Files are delivered to the destination you choose through sharing. The app does not disclose workout or health information for advertising or marketing.

See the Google Privacy Policy for information about processing by Google itself.

External hosting and support email services: Cloudflare Pages processes web request information to deliver and secure the site. Google Gmail receives, stores, and sends support messages. Section 8 explains when the operator deletes support records.

Processing locations and your choices: Cloudflare may process web request information through its global network when you open a page. You cannot turn off Cloudflare request processing separately while accessing this site. When you send a support email, Gmail may process your email address, message, and attachments on Google servers in different countries. You can use the app without sending a support email. The operator deletes support records from Gmail six months after resolving the request. Subsequent deletion from Google servers follows Google’s retention policy.

See the providers’ published locations and retention information in the Cloudflare network directory, Google data center directory, and Google retention policy.

10. Privacy contact, your rights and safeguards

Person responsible for privacy: 최한봄
Privacy questions and rights requests: devsaepo@gmail.com

You and your legal representative can contact the privacy email above to request access, correction, deletion, restriction or withdrawal of consent for support information held by the operator. Identify the request and desired action. We verify identity or representative authority only as needed, handle the request under applicable law and communicate the outcome. We explain any legal limitations. We do not require unnecessary health records or precise routes to verify identity.

The operator cannot remotely access or delete workout records stored only on your devices. Manage those records using the features in section 5 and change health, location and notification permissions in device settings.

Workout and route files use operating-system file protection and app-specific storage. Transfers use the paired-device transfer facilities. The operator accesses and uses support information only as needed for replies and follow-up support, and deletes it under section 8. In Korea, complaints may be directed to the Privacy Infringement Report Center or Personal Information Dispute Mediation Committee.

11. Changes to this policy

When data, purposes, retention or external services change, this page will describe the changes and effective date and update the last-updated date. Separate notice or consent will be provided where required by law. The Korean, English and Japanese versions will be updated together.